@article{oai:kansai-u.repo.nii.ac.jp:00008930, author = {廣田, 俊郎 and Hirota, Toshiro}, issue = {3-4}, journal = {關西大學商學論集}, month = {Oct}, pages = {139--149}, title = {サービス業における戦略的重要情報}, volume = {50}, year = {2005} }