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The River-Rafting System for Knowledge Discovery Related to Persuasion Process Conversation Logs
http://hdl.handle.net/10112/6927
http://hdl.handle.net/10112/69279dfa4ee2-5067-4cac-8a62-853fe2e8a32e
名前 / ファイル | ライセンス | アクション |
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Item type | 会議発表論文 / Conference Paper(1) | |||||
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公開日 | 2012-07-13 | |||||
タイトル | ||||||
タイトル | The River-Rafting System for Knowledge Discovery Related to Persuasion Process Conversation Logs | |||||
言語 | ||||||
言語 | eng | |||||
資源タイプ | ||||||
資源タイプ識別子 | http://purl.org/coar/resource_type/c_5794 | |||||
資源タイプ | conference paper | |||||
著者 |
Sunayama, Wataru
× Sunayama, Wataru× Yada, Katsutoshi |
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著者別名 | ||||||
識別子Scheme | WEKO | |||||
識別子 | 17378 | |||||
姓名 | 矢田, 勝俊 | |||||
概要 | ||||||
内容記述タイプ | Other | |||||
内容記述 | The purpose of this research is to develop a framework to represent the content and process of persuasion communications for overdue payment collection, thus making it possible to examine how the skilled operators have used theme related keywords concerning motivations to pay, the payment methods and the payment confirmation in their negotiation to achieve higher collection success. This paper describes a basis for modeling a persuasion process. There has been no research or methods for dealing with large amounts of conversation logs for discovering useful knowledge about persuasion processes. In this paper, we report our successful efforts in discovering a part of the distinctive features of skilled worker techniques as indicated in their conversations related to overdue payment collection and the application of our methods to communication data related to a Japanese telecommunications company. |
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内容記述 | ||||||
内容記述タイプ | Other | |||||
内容記述 | December 18-22, 2006 Hong Kong, China | |||||
書誌情報 |
Sixth IEEE International Conference on Data Mining- Workshops (ICDM Workshops 2006) p. 575-579, 発行日 2006-12 |
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ISBN | ||||||
識別子タイプ | ISBN | |||||
関連識別子 | 0769527027 | |||||
権利 | ||||||
権利情報 | (C) 2006 IEEE. Reprinted, with permission, from SUNAYAMA Wataru, YADA Katsutoshi, The River-Rafting System for Knowledge Discovery Related to Persuasion Process Conversation Logs, 12/2006. This material is posted here with permission of the IEEE. Such permission of the IEEE does not in any way imply IEEE endorsement of any of Kansai University'sproducts or services. Internal or personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution must be obtained from the IEEE by writing to pubs-permissions@ieee.org. | |||||
著者版フラグ | ||||||
出版タイプ | VoR | |||||
出版タイプResource | http://purl.org/coar/version/c_970fb48d4fbd8a85 | |||||
出版者 | ||||||
出版者 | Institute of Electrical and Electronics Engineers (IEEE) |