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Knowledge Discovery from the Structure of Persuasive Communication
http://hdl.handle.net/10112/6926
http://hdl.handle.net/10112/692615d37ed2-e605-47a0-841e-f6803eb66ad8
| 名前 / ファイル | ライセンス | アクション |
|---|---|---|
KU-1100-20061208-25.pdf (2.8 MB)
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| Item type | 会議発表論文 / Conference Paper(1) | |||||
|---|---|---|---|---|---|---|
| 公開日 | 2012-07-13 | |||||
| タイトル | ||||||
| タイトル | Knowledge Discovery from the Structure of Persuasive Communication | |||||
| 言語 | ||||||
| 言語 | eng | |||||
| 資源タイプ | ||||||
| 資源タイプ識別子 | http://purl.org/coar/resource_type/c_5794 | |||||
| 資源タイプ | conference paper | |||||
| 著者 |
Yada, Katsutoshi
× Yada, Katsutoshi× Matsumura, Naohiro |
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| 著者別名 | ||||||
| 識別子Scheme | WEKO | |||||
| 識別子 | 17358 | |||||
| 姓名 | 矢田, 勝俊 | |||||
| 概要 | ||||||
| 内容記述タイプ | Other | |||||
| 内容記述 | It is difficult to carry out quantitative measurements of the persuasive power of business communications (i.e., persuasive skills) and such communications are likely to involve difficult to understand, unseen and unknown knowledge. However, using unstructured recorded communication data based on conversations with business customers, we have been developing explicit knowledge concerning skills necessary for effective communications in the form of an expression framework. The objective of this research is to generate a framework and a process for explicit management knowledge concerning understandable communication skills as opposed to the tacit, hard to understand the negotiating skills related to overdue payment collection personnel and to verify the actual usefulness of this knowledge using the accumulated data in a company. Using this process we have developed, it is possible to discover the special characteristics of the communication content of high success overdue payment collection personnel. | |||||
| 内容記述 | ||||||
| 内容記述タイプ | Other | |||||
| 内容記述 | 2006 IEEE International Conference on Systems, Man and Cybernetics, Taipei, Taiwan, 8-11 October 2006 | |||||
| 書誌情報 |
2006 IEEE International Conference on Systems, Man and Cybernetics p. 1741-1746, 発行日 2006-10 |
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| ISBN | ||||||
| 識別子タイプ | ISBN | |||||
| 関連識別子 | 1424400996 | |||||
| 権利 | ||||||
| 権利情報 | (C) 2006 IEEE. Reprinted, with permission, from YADA Katsutoshi, MATSUMURA Naohiro , Knowledge Discovery from the Structure of Persuasive Communication, 10/2006. This material is posted here with permission of the IEEE. Such permission of the IEEE does not in any way imply IEEE endorsement of any of Kansai University's products or services. Internal or personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution must be obtained from the IEEE by writing to pubs-permissions@ieee.org. | |||||
| 著者版フラグ | ||||||
| 出版タイプ | VoR | |||||
| 出版タイプResource | http://purl.org/coar/version/c_970fb48d4fbd8a85 | |||||
| 出版者 | ||||||
| 出版者 | The institute of electrical and electronics engineers | |||||
